Employee mobility can be a boon or a bane. Telecommuting helps with employee productivity, as business solutions and company formation experts would agree. However, business should detect and address potential problems early on.

After security, another concern would be client loyalty. A problem with relying on employees using their own mobile phones for business use is that when that employee resigns, his clients have a tendency to move on with him if their primary contact point to your business is that employee’s mobile number.

In this case, it is best to ensure that mobile points of communication with telecommuting staff are still owned by the company. It may not save on costs in the short term, but if you own your staff’s business mobile phones, you are better assured that you will not lose the client contacts, and that these clients will not bypass you in favor of the competition in the case your employee decides to leave.

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