If you have an interest in starting your own microbrewery as a way to live your passion in a professional way, there are a few things that you should know and research before you make this decision. Just as with starting any business, starting your own microbrewery will be a lot of work. So to help ensure that you know what you’re getting yourself into, here are three things to research before starting your own microbrewery. [Read more…]
6 Elements For Keeping Customers Happy
Businesses focus a lot on acquiring customers by appealing to them through their marketing techniques. And although lead conversion is an important part of running a successful business, so is keeping customers happy once you’ve acquired them.
Regardless of your industry, keeping customers happy is critical. Take a look at some of the most useful tips for keeping the customer happy.

3 Tips For Getting The Help You Need From Customer Support Representatives
Whether you work for a business or you’re working with a business, the chances that you’ll have to communicate with a customer service representative are pretty high. But sadly for those customer service reps, most people aren’t calling or making contact to tell them they’re doing a great job. The majority of calls received by CSRs are regarding problems with functionality, billing, or other areas of the product or service received. So whether you’re stopping in at your local market to exchange a product or calling into a software company for business assistance, here are three tips for getting the help you need from customer support representatives. [Read more…]
5 Smart Tips for Progressive Companies
Humanity may just be moving out from the dark ages, which means that businesses are going to have to do the same thing. Old practices will be replaced with new practices. Old modes of work will be replaced by new ones. And hopefully better ones! Work will be more efficient. Hopefully, people will be happier!
But what are some smart things that companies that consider themselves progressive can do to move this sort of attitude forward? Consider the five following tips in the categories of knowledge transfer, social media, video culture, new industries, and work values. [Read more…]
Why It’s Beneficial To Hire A Virtual Assistant
Busy business owners and even celebrities find it beneficial today to hire a virtual assistant or VA to help them with varied administrative tasks they could no longer manage. By having somebody to take care of minor work, they are able to better focus on the more important aspects of their business.
Thankfully, the internet has made possible the availability of personal or admin assistants working for people in other countries. This enables business owners to save on overhead costs and lets virtual assistants as well to earn higher pay. It’s a win-win situation that has led to a growing number of companies specializing in matching clients with the right VAs.
When to Get a VA?
You don’t have to be the jack of all trade all the time because it can take away your focus and drive. Small business owners can decide to get a virtual assistant if they’re too busy running their business and feel the need to delegate admin tasks to a trustworthy person. It’s a case to case basis. [Read more…]